Alerts

Alerts provide real-time notifications for critical events in your Streamkap environment, including pipeline state changes, connector actions, latency issues, and system events. Configure delivery channels and customize which alerts you receive to stay informed about your data infrastructure.

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Overview

The Alerts page displays a chronological log of all events and notifications in your Streamkap service:

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Table Columns

The Alerts table displays the following information:

• Name: The resource name (connector, pipeline, service) that triggered the alert
  • Click the name to navigate to the resource detail page
  • Green names with dots indicate unread alerts
• Type: The resource type (Source, Destination, Pipeline, Service, etc.)
• Issue: A brief description of the alert event with an information icon
  • Click to expand and view full details
  • Common events: created, updated, deleted, stopped, resumed, broken, running
• Date: When the alert was triggered
  • Relative time (e.g., “1 days ago”)
  • Absolute timestamp (e.g., “October 3rd at 7:06 PM”)
• Actions: Envelope icon to toggle read/unread status
  • Click the envelope icon to mark an unread alert as read
  • Click the envelope icon to mark a read alert as unread

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Quick Actions

At the top of the page:

• Search: Filter alerts by searching issue text
• Filter by tags: Dropdown to filter by tags (Select All, Sources, Destinations, Pipelines)
• Show only unread: Checkbox to display only unread alerts
• Show archived: Checkbox to display only archived alerts
• Mark all as read: Button to mark all visible alerts as read
• Alerts Settings: Opens the configuration modal to manage integrations and preferences

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Alerts Configuration

Click the Alerts Settings button to open the configuration modal with two tabs: Settings and Preferences.

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Settings Tab

Configure integration channels to receive alerts outside the Streamkap app: Available integrations: EMAIL

• Status: Connect to configure email notifications
• Setup: Enter email address(es) to receive alerts

SLACK

• Status: Connect via OAuth
• Setup:

1. Click Connect Slack button
2. You’ll be redirected to Slack, where you can select the channel or user you want to receive the notification.

3. After clicking the Allow button, you’ll be redirected to the Alert settings page showing the connected channel or user.

4. You can connect another channel or user by clicking Add Channel button.

GRAFANA

• Status: Example shows “Disconnect” button when connected
• Setup:

1. Go to Grafana
2. Navigate to Alerts & IRM -> Alerting -> Contact points.
3. Click + Add contact point.
4. Enter a name for the contact point.
5. From the Integration list, select Webhook.
6. In the URL field, copy in your Webhook URL.
7. (Optional) Configure additional settings.
8. Click Save contact point.
9. Copy Webhook URL from Grafana and paste it into the Webhook URL field in the Alert Settings page, then click Save.

• Data format:
  Copy

  Ask AI

  {
      "data": {
          "action_type": "stopped",
          "datetime": "2026-01-14 21:53:06",
          "entity_id": "685d6baefd035ce5558ad92f",
          "entity_name": "example-source-mongodb",
          "entity_type": "sources",
          "message": "Source: example-source-mongodb has been stopped at 2026-01-14 21:53:06",
          "pending_datetime": "2026-01-14 21:53:06",
          "state": "TRIGGERERD",
          "tenant_id": "c115d79d-5aef-4f6f-8185-a15901c993f8",
          "threshold_value": "None",
          "value": "None"
      }
  }
  

SPLUNK

• Status: The system will call the /services/collector/event to send data.
• Setup:

1. Go to Splunk
2. Navigate Settings > Data inputs and click HTTP Event Collector.
3. Click New Token button.
4. In the Input Settings step, do not need to add any index.
5. Click Submit button.
6. Copy the Token Value and paste it into the Splunk Token field in the Alert Setting page
7. Enter the HEC endpoint (Please use the https with port 443) and click Save button.

• Data format:
  Copy

  Ask AI

  {
    "event": "Destination: Test anil 4 has been resumed",
    "fields": {
      "action_type": "resumed",
      "datetime": "2026-01-07 14:46:46",
      "entity_id": "67e41d2daea865c2ce982b55",
      "entity_name": "Test anil 4",
      "entity_type": "destinations",
      "pending_datetime": "2026-01-07 14:46:46",
      "state": "TRIGGERERD",
      "tenant_id": "82d4a52a-987a-41ab-b199-ac02718a918f",
      "threshold_value": "None",
      "value": "None"
    },
    "source": "Streamkap"
  }
  

DATADOG

• Status: The system will call the Event v2 API to send data.
• Setup:

1. Go to Datadog.
2. Navigate User > API keys and click New Key and create a new API Key.
3. Navigate User > Application keys and click New Key and create a new Application Key with:

• Scope: events_read
• Actions API Access: Enabled

4. Enter your Datadog site (copy it from your Datadog page URL), API Key, and Application Key.
5. Click Save.

• Data format:
  Copy

  Ask AI

  {
    "data": {
      "attributes": {
        "attributes": {
          "custom": {
            "action_type": "resumed",
            "datetime": "2026-01-07 14:46:46",
            "entity_id": "67e41d2daea865c2ce982b55",
            "entity_name": "Test anil 4",
            "entity_type": "destinations",
            "pending_datetime": "2026-01-07 14:46:46",
            "state": "TRIGGERERD",
            "tenant_id": "82d4a52a-987a-41ab-b199-ac02718a918f",
            "threshold_value": "None",
            "value": "None"
          },
          "status": "warn"
        },
        "category": "alert",
        "host": "app.streamkap.com",
        "message": "Destination: Test anil 4 has been resumed at 2026-01-07 14:46:46",
        "tags": [
          "source:streamkap"
        ],
        "title": "Destination: Test anil 4 has been resumed"
      },
      "type": "event"
    }
  }
  

PAGERDUTY

• Status: The system will call the Event v2 API to send data.
• Setup:

1. Go to PagerDuty.
2. Navigate Integration > Service integrations and click + New Serivce to create a new service.
3. In the Integration step, you must to choose the Events API V2, then click Create Service button.
4. Copy the Integration Key and paste it into the Integration Key field in the Alert Setting page
5. Click Save.

• Data format:
  Copy

  Ask AI

  {
    "payload": {
        "summary": "Destination: Test anil 4 has been resumed at 2026-01-07 14:46:46",
        "source": "https://app.streamkap.com",
        "severity": "error",
        "custom_details": {
          "action_type": "resumed",
          "datetime": "2026-01-07 14:46:46",
          "entity_id": "67e41d2daea865c2ce982b55",
          "entity_name": "Test anil 4",
          "entity_type": "destinations",
          "pending_datetime": "2026-01-07 14:46:46",
          "state": "TRIGGERERD",
          "tenant_id": "82d4a52a-987a-41ab-b199-ac02718a918f",
          "threshold_value": "None",
          "value": "None"
        }
    }
  }
  

CUSTOM WEBHOOK

• Type: Webhook
• Status: Connect to configure
• Setup: Provide incoming webhook URL and the authentication
• Available authetication:
  • NONE
  • BASIC: Need to provide username and password
  • BEARER: Need to provide the bearer token

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Preferences Tab

Configure which alert types you want to receive and through which channels: Alert categories and their enabled channels: Destination Actions

• Events: Destination connector created, updated, deleted, stopped, resumed
• Default channels: (expand to configure)

Pipeline Actions

• Events: Pipeline created, updated, deleted, stopped, started
• Enabled channels: Email

Recovery - Pipeline Is Running

• Events: Pipeline recovered from error state and is now running
• Enabled channels: Email, In App, Chat & Webhook

Recovery - Pipeline Latency less than 10 minutes

• Events: Pipeline recovered from latency less than 10 minutes
• Enabled channels: Email, In App, Chat & Webhook

Source Actions

• Events: Source connector created, updated, deleted, stopped, resumed
• Enabled channels: Email, In App, Chat & Webhook

Triggered - Pipeline Dead Letter Queue

• Events: Messages sent to dead letter queue due to processing errors
• Enabled channels: Email, In App, Chat & Webhook
• Critical alert for data quality issues

Triggered - Pipeline JSON Column

• Events: Destination has any json columns
• Enabled channels: Email, In App, Chat & Webhook
• Critical alert for data quality issues

Triggered - Pipeline Latency greater than 10 minutes

• Events: Pipeline processing latency exceeds threshold
• Enabled channels: Email, In App, Chat & Webhook
• Important for monitoring real-time performance

Triggered - Pipeline Not Running

• Events: Pipeline stopped unexpectedly or failed to start
• Enabled channels: Email, In App, Chat & Webhook
• Critical alert for system availability

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Setting Up Alerts

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Alert Types

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Connector Events

Source and Destination Actions

• Created
• Updated (configuration changed)
• Deleted
• Stopped/paused
• Resumed/started

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Pipeline Events

State Changes

• Created
• Updated (settings modified)
• Deleted
• Started
• Stopped
• Broken (encountered error)
• Recovered (returned to running state)

Performance Alerts

• Pipeline latency exceeds 10 minutes
• Pipeline dead letter queue triggered
• Pipeline not running (unexpected stoppage)

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Service Events

• Service configuration changes
• Service status updates
• Resource quota alerts

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Alert Channels

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In-App Notifications

All alerts appear in the Alerts page within the Streamkap app. Unread alerts are indicated with green text and a dot indicator.

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Email Notifications

Receive alerts via email to configured addresses. Emails include:

• Alert title and severity
• Resource name and type
• Event description
• Timestamp
• Direct link to resource in Streamkap

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Slack Integration

Post alerts to Slack channels with rich formatting:

• Colored indicators based on severity
• Resource details and links
• Inline actions (when applicable)
• Thread support for related alerts

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Webhook Integrations

Teams, Discord, Mattermost, and Grafana receive alerts via webhooks with structured payloads including:

• Event metadata
• Resource information
• Timestamp
• Severity level
• Direct link to Streamkap

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Managing Alerts

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Marking Alerts as Read

• Click the envelope icon on an individual alert to toggle its read/unread status
• Click Mark all as read at the top to mark all visible alerts as read
• Unread alerts appear with green text and remain visible when “Show only unread” is enabled

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Filtering Alerts

• Search: Type in the search box to filter by issue text
• Type: Use the dropdown to show only specific resource types
• Unread Toggle: Enable “Show only unread” to hide alerts you’ve already seen

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Pagination

• View 20, 50, or 100 alerts per page using the dropdown
• Navigate between pages using Previous/Next buttons or page numbers

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Best Practices

1. Configure Critical Alerts First: Set up notifications for pipeline failures, dead letter queues, and high latency alerts
2. Use Multiple Channels: Configure both email and chat integrations for redundancy
3. Customize by Environment: Use different Slack channels or email lists for production vs. development services
4. Review Regularly: Check the Alerts page periodically to identify patterns or recurring issues
5. Test Integrations: After setting up webhooks, trigger a test alert to verify delivery
6. Tune Thresholds: Adjust latency thresholds and alert frequency to reduce noise while maintaining awareness

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Troubleshooting

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Not Receiving Alerts

If alerts aren’t being delivered:

1. Check Integration Status: Ensure the integration shows “Connected” in Settings tab
2. Verify Webhook URLs: Copy and test webhook URLs in a tool like curl or Postman
3. Check Email Spam: Email alerts may be filtered as spam initially
4. Review Preferences: Confirm the alert type has the correct channels enabled
5. Test Connection: Disconnect and reconnect the integration

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Too Many Alerts

If you’re overwhelmed with notifications:

1. Disable Low-Priority Alerts: Uncheck channels for informational alerts in Preferences
2. Use Filters: Set up separate channels for different severity levels
3. Adjust Thresholds: Consider increasing latency thresholds if appropriate
4. Mute Specific Types: Disable alerts for routine operations like connector updates

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Slack Not Posting

If Slack integration isn’t working:

1. Re-authorize: Disconnect and reconnect the Slack integration
2. Check Permissions: Ensure the Streamkap app has permission to post in your workspace
3. Verify Channel: Confirm the target Slack channel still exists
4. Test OAuth Token: OAuth tokens may expire; reconnecting refreshes the token

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Related Documentation

• Logs - View detailed system logs for debugging
• Pipelines - Manage data pipelines
• Sources - Configure source connectors
• Destinations - Configure destination connectors
• Projects - Manage Streamkap projects