Overview on Streamkap Support
Starter | Business | Scale | Enterprise | |
---|---|---|---|---|
Hours | Monday - Friday 9-5 | Monday - Friday 9-5 | Monday - Friday 9-9 | 24/7 |
SLA | 99.9% | 99.9% | 99.99% | 99.99% |
Response Time | 4 hours | 2 hours | 1 hour | 1 hour |
Channels | Email, Chat, Slack, Teams | Email, Chat, Slack, Teams | Email, Chat, Slack, Teams | Email, Chat, Slack, Teams |